Rapid Order Processing
Orders are reviewed and processed for purchasing within 12 hours, 24/7.
I. Warehouse What value-added service items are available?
No. | Item | Usage Scenario | Operation Standard | Presentation Method | Please fill in the following content in the order remarks when submitting the value-added service order | Charging Standard |
1 | Pre-packaging Simulation | User requests to preview package before payment to know the actual weight in advance | Simulate packaging of the items to be shipped before payment and inform the user of the weight data | Notify user via email and in-site message“Processed” | 1. Package number requiring pre-packaging simulation (PD+number) or item number (PI+number); 2. Specify the need for pre-packaging simulation and provide actual package weight; | 20 CNY/package |
2 | Package Photography | User requests photos of the package status before shipment | 1. One photo of the items arranged inside the box before sealing | Notify user via email and in-site message“Processed” | 1. Package number requiring photography (PD+number); 2. Specify the need for photos of the packaging status after packing; | Free Benefit |
3 | Extended Storage Period | User requests to extend the storage period of items | Extend storage period as requested by the user; can be operated once the order status is "In Warehouse". Each extension can be up to6 months. | Notify user via email and in-site message“Processed” |
1. Item number requiring extended storage (PI+number); 2. Specify how many months to extend (in months; maximum 6 months per extension);
| 10 CNY/item ID/month |
4 | Detailed Photography (After Warehousing) | After standard QC photos, user requests additional detailed photos, such as close-up measurements, etc. | 3-7 photos | After photography is completed, customer can log in to the personal client to view. | Standard QC photos are generally3-7 photos taken from multiple angles such as front, back, side (or LOGO) with regular resolution. The number of photos is related to the product nature; Detailed photography provides diverse and customized high-resolution photos based on customer-specified requirements (such as shooting angle, specific parts, etc.), such as detailed specifications, size photos, etc. The final number of photos and shooting angles for item QC are determined by DemoBuy based on the product attributes. | Free Benefit |
5 | Detailed Photography (At Order Placement) | When submitting an order, customer additionally requests detailed photos, such as close-up measurements, etc. | Take photos as requested and provide corresponding status and quantity of photos | After photography is completed, customer can log in to the personal client to view. | Provide specific photography requirements, such as one photo of the chestLOGO and one photo of the garment length; | 1 CNY/photo |
6 | Customized Warehousing Value-Added Service | 【Customized Warehousing Value-Added Service】is a value-added service provided based on the user's personalized operation requirements, including but not limited to the following service scenarios: 1. Assemble multiple items; 2. Trim and punch eyelets on clothing; 3. Assist users in using their own branded packaging bags/boxes, attaching their own trademarks, etc. | Quote Upon Inquiry | |||
Rapid Order Processing
Orders are reviewed and processed for purchasing within 12 hours, 24/7.
Express Parcel Handling
International parcels are dispatched for shipping within 24 hours after submission.
7*12 Customer Service
Our 7*12 customer service team is here to accompany you throughout your shopping experience, ready to resolve any issues at any time.
Professional Parcel Planning
Expert parcel planning to maximize the use of your package space, saving every penny possible.